Trace a stuck Wi-Fi or VPN profile back through the certificate chain: trusted root, SCEP/PKCS profile, Certificate Connector and NDES, using the logs and event IDs Microsoft documents.
Configure single-app and multi-app kiosks with the Intune Kiosk template or Assigned Access XML, set up Shared PC mode, pair with Autopilot self-deploying mode, and fix kiosks that won't launch.
Run KQL in Intune against one Windows device in real time or across your fleet's inventory: licensing, permissions, the properties catalog policy and queries you can reuse.
Fix Windows Hello for Business PIN setup failures on Intune PCs: the 0x801C and 0x8009 codes, Event ID 360 prerequisite lines, conflicting policy sources and dsregcmd checks.
Set up Windows LAPS end to end: enable it in Microsoft Entra ID, build the Intune account protection profile, retrieve and rotate passwords, and check the LAPS event log.
Fix Android zero-touch devices that skip Intune: reseller registration, linking the zero-touch account, DPC extras JSON and tokens, and the checksum and Conditional Access errors.